Project Link: https://app.gohighlevel.com/v2/preview/KfW9UM7hZGbu7Ma9Tlp0?notrack=true

📝 Overview

A fully automated appointment-booking funnel built inside GoHighLevel, designed to convert leads into scheduled calls and ensure consistent follow-up through automated reminders and CRM tracking.

❗ Problem

Businesses struggle with:

• Leads not booking calls
• Missed appointments due to lack of reminders
• Losing track of who showed up vs no-show
• Manual follow-up taking too much time

✅ Solution

I built a three-page Book-a-Call Funnel and a complete automation system using GoHighLevel:

Funnel Pages

• VSL / Offer Page – introduces the service and invites users to book
• Calendar Page – built with GHL’s Calendar Builder
• Confirmation Page – confirms their booking and next steps

Automations Created

• Pre-Call Workflow:
  • Sends confirmation email/SMS
  • Sends 24-hour and 1-hour reminders
  • Tags lead (booked_call)
  • Moves lead to Booked Appointment stage
• Post-Call Workflows:
  • If Appointment Completed: moves lead to Completed, sends follow-up email
  • If No Show: moves lead to No Show, sends reschedule email